Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers in the United States, ensuring that we provide the highest levels of responsiveness to you at all times.
When Will My Order Be Dispatched?
Your order will be dispatched 24 - 48 hours after being placed (Monday-Friday).
Can I Amend My Order?
This depends on the status of your order. If your order has already been processed and shipped, we won't be able to amend your order.
If your order has not left our warehouse, we will be able to make any changes prior to shipment confirmation.
Please contact us us immediately and we will do our best. Use Contact Form, 24/7 customer service team, same day reply.
Can I Cancel My Order?
You can cancel your order any time if your order has not left our warehouse.
If your order has already been processed and shipped we won't be able to refund your order until you return the parcel in perfect conditions to our warehouse and we receive the parcel with satisfaction.
If your order has not left our warehouse, we would be able to cancel your order.
If you wish to cancel your order, please contact us us immediately. You can use our Contact Form, we have a professional 24/7 customer service team ready to help you.
How Long Will it Take To Get My Package?
The delivery time is based on the shipping option that you have chosen and your delivery location. We do offer a Free Shipping Service on all our orders.
USA Orders:
- USPS Priority Shipping (FREE): Your order will be delivered in 7 to 12 Business days after being dispatched + processing time of 24 - 48 hours, a Tracking number will be provided.
Where Will My Order be Dispatched From?
All Orders are shipped from our Logistic facilities in Miami, Fl.
Do you accept international orders?
No, at the moment, we are only selling our products in The United States of America
How do I track my order?
Once your order has been shipped, you will receive an email including the tracking details and link to follow up the status of your parcel.
How much does it cost shipping?
We offer FREE SHIPPING in all our orders. For Other shipping Methods additional cost applies, please check rates at checkout.
Which couriers do you use?
We shipped all our products via USPS
MESSAGE US
Email: support@solarbank.shop
Address: 8351 NW 68th St, Miami, FL 33166
Phone Number: (786) 708-2565
Opening Hours: 9:00am EST to 5:00pm EST